Privacy Policy
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How Do You Get My Consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How Do I Withdraw My Consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@projectcreatine.com.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
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SECTION 4 – WORDPRESS & WOOCOMMERCE
Our store is built on WordPress and powered by WooCommerce, an open-source e-commerce platform that enables us to sell our products and services to you securely.
Your data is stored through our website’s WordPress database, hosted on secure servers managed by our web hosting provider. We implement appropriate security measures, including firewalls and encryption, to protect your personal information.
Payment:
If you choose to pay via a direct payment method (such as credit or debit card), your payment details are processed securely by our payment gateway provider (e.g., Stripe, PayPal, or others depending on the checkout option you choose). WooCommerce itself does not store your full credit card details on our website.
All direct payment gateways used on our site comply with the Payment Card Industry Data Security Standard (PCI-DSS), which is managed by the PCI Security Standards Council, a collaboration between brands like Visa, MasterCard, American Express, and Discover.
These PCI-DSS standards help ensure the secure handling of credit card data by our website and its third-party payment processors.
For more information, we recommend reviewing the privacy policy and terms of service of the payment gateway you selected during checkout.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – COOKIES
Our website uses cookies to improve your browsing experience, support essential site functions, and help us understand user behavior. Cookies are small data files stored on your device when you visit our site.
We use a cookie consent tool to provide transparency and control over how cookies are used. When you first visit our site, you’ll be presented with a banner that allows you to accept or reject different categories of cookies.
Types of cookies we may use include:
Necessary cookies – Required for the operation of our website (e.g., remembering your cart contents or login status).
Analytics cookies – Help us understand how visitors interact with the site.
Marketing cookies – Used by third-party services to deliver relevant ads and measure ad performance.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@projectcreatine.com